The Long - D Surat's Most Luxurious Hotel and Banquet

Pick-up and Drop

A Pick-Up and Drop Service provided by hotels is a convenient and hassle-free transportation option designed to enhance the guest experience. This service ensures seamless connectivity between the hotel and key locations such as airports, railway stations, tourist attractions, or city centers.

Key Features of Pick-Up and Drop Service:

Comfortable Transportation:
- Well-maintained vehicles such as luxury cars, vans, or shuttles.
- Professional and courteous drivers.
Flexibility:
- Available for both arrival and departure.
- Customizable schedules based on guest requirements.
Convenience:
- Hassle-free way to reach the hotel without worrying about navigation or local transport.
- Helps guests save time and energy.
Safety and Reliability:
- Punctual service ensuring timely arrivals and departures.
- Adherence to safety protocols for a secure journey.
Additional Amenities:
- Welcome drinks or snacks for guests during transit.
- Assistance with luggage handling.

Benefits for Guests:

Stress-Free Travel: Eliminates the need to arrange separate transportation.
Time-Saving: Direct, efficient routes ensure timely transfers.
Enhanced Experience: Adds a touch of luxury and professionalism to their stay.

Travel Desk

Key Features of a Travel Desk:

Tour & Activity Bookings:
- Assists in planning and booking local sightseeing tours.
- Provides curated packages for city exploration, adventure activities, and cultural experiences.
Transportation Services:
- Arranges airport pickups, drop-offs, and car rentals.
- Provides chauffeur-driven vehicles or self-drive options.
Local Expertise:
- Offers recommendations for must-visit attractions, restaurants, and events.
- Supplies maps, travel guides, and insider tips.
Ticketing Assistance:
- Helps guests book train, bus, or flight tickets.
- Supports ticket rescheduling or cancellations.
Personalized Itineraries:
- Designs custom travel plans based on guests’ preferences.
- Ensures a hassle-free and well-organized experience.
Multilingual Support:
- Staff often speak multiple languages to cater to international travelers.

Benefits for Guests:

Convenience: Eliminates the need to plan independently, saving time and effort.
Safety: Ensures secure and trusted transportation options.
Local Insights: Access to valuable local knowledge for a richer travel experience.
24/7 Assistance: Many travel desks provide round-the-clock support for urgent queries or changes.

Family Room

Our Family Rooms are designed to provide ample space and comfort for families traveling together. With cozy bedding, modern amenities, and plenty of room for everyone, our family-friendly accommodations ensure that you can relax and enjoy your stay. Whether you’re here for a short getaway or an extended vacation, our Family Rooms are the perfect choice for your family’s needs.

Free Parking

Free Parking is a highly valued amenity provided by hotels, offering guests a secure and cost-effective solution for their vehicles during their stay. It enhances the convenience for travelers arriving by car, ensuring they can park without additional charges.

Key Features of Free Parking:

Secure Parking Area:
- Monitored through surveillance cameras or security personnel.
- Well-lit and easily accessible parking spaces.
Convenience:
- Parking located close to the hotel entrance for easy access.
- Availability of designated spots for guests.
Cost Savings:
- Eliminates the need for paid parking, reducing overall travel expenses.
Accommodation for All Vehicle Types:
- Spaces for cars, motorcycles, and sometimes even larger vehicles like buses or RVs.
Extended Parking Options:
- Some hotels offer extended parking privileges for guests after checkout, especially near airports.

Benefits for Guests:

Ease of Access: Ensures guests can conveniently park their vehicles without hassle. additional cost.
Peace of Mind:: The knowledge that vehicles are safe while guests focus on enjoying their stay.

Restuarant

An exclusive restaurant in a hotel offers a premium dining experience tailored to guests seeking luxury, privacy, and exceptional service. These establishments often focus on delivering unique culinary experiences that go beyond typical dining.

Key Features of an Exclusive Restaurant:

Fine Dining Experience:
- Sophisticated menus crafted by top chefs.
- Premium quality ingredients and unique presentations.
Private Ambiance:
- Quiet, elegant settings for intimate dinners or business meetings.
- Attention to detail in decor, lighting, and seating arrangements.
Customized Service:
- Personalized recommendations from professional staff.
- Sommeliers for wine pairing and chefs available for tailored meals.
Limited Access:
- Exclusive to hotel guests or club members, ensuring privacy and a serene atmosphere.
Special Events and Tastings:
- Wine tastings, chef’s table experiences, and seasonal themed menus.
Unique Themes:
- Gourmet cuisine inspired by regional or international flavors.
- Fusion dishes showcasing innovation and creativity.

Benefits for Guests:

Convenience with Luxury: Dine in style without leaving the hotel.
Memorable Experience: A highlight of their stay, often creating lasting impressions.
Exclusivity: A sense of privilege and privacy.

WakeUp Service

The wake-up service in hotels is a convenient feature offered to guests, ensuring they wake up at a specific time without relying on their own alarm. This service is especially helpful for business travelers, early risers, or those with important schedules.

Key Features:

Personalized Wake-Up Calls: Guests can request a call at their desired time, often made by the hotel staff or an automated system.
Assistance for Early Flights/Meetings: Ideal for guests needing to catch early flights, attend meetings, or start their day on time.
Comfort and Reliability: Ensures guests don’t oversleep, providing peace of mind.
Multi-Method Options: Some hotels may offer wake-up notifications through calls, knocks on the door, or smart room systems.

Benefits for Guests:

A hassle-free way to stay punctual.
More reliable than personal alarms.
Adds a touch of personalized service to the guest experience.

Free WiFi

Free WiFi is a standard amenity offered by most hotels to enhance guest convenience and connectivity. It allows guests to access the internet for personal or professional use without additional charges.

Key Features:

Unlimited Internet Access: Guests can browse, stream, and work online seamlessly.
Available in Rooms and Public Areas: Free WiFi is typically accessible in guest rooms, lobbies, and other common spaces.
Secure Connection: Hotels often provide secure networks to protect guest privacy.
Device Flexibility: Guests can connect multiple devices like smartphones, tablets, and laptops.

Benefits for Guests:

Stay connected with family, work, or entertainment.
Avoid roaming or mobile data costs.
Enhance productivity for business travelers.

Non-Smoking Room

A Non-Smoking Room in a hotel is a designated room where smoking is not allowed, ensuring a clean and fresh environment for guests who prefer to avoid smoke. This type of room is ideal for guests who are sensitive to smoke or have allergies, and it helps maintain the overall air quality in the hotel. Non-smoking rooms are typically equipped with air purifiers or ventilation systems to further enhance the quality of the air. Many hotels have strict policies to prevent smoking inside these rooms, and violations may result in additional cleaning fees.

Exclusive Member Rates

Exclusive Member Rates offer discounted pricing or special deals to guests who join the hotel’s membership program. This benefit incentivizes loyalty and provides members with a more personalized and rewarding experience.

Key Features:

Discounted Rates: Members enjoy reduced prices compared to regular rates, saving money on stays.
Early Access to Deals: Priority access to special promotions, seasonal discounts, and flash sales.
Reward Points: Many programs include points accumulation for further discounts or free stays.
Customized Offers: Exclusive packages tailored to members, such as spa treatments, dining offers, or upgrades.
Flexibility: Member rates often come with more flexible booking policies, such as free cancellations or no prepayment requirements.

Benefits for Guests:

Cost savings on hotel bookings.
Access to exclusive perks and priority services.
Enhanced loyalty rewards, creating a sense of belonging.

24 x 7 Dedicated Guest Assistance

24×7 Dedicated Guest Assistance in hotels ensures that guests receive round-the-clock support for all their needs. This service is designed to enhance the guest experience by providing personalized and immediate assistance.

Key Features:

24/7 Availability: Staff are accessible at any time of day or night, ensuring no guest concern goes unattended.
Personalized Service: Assistance tailored to each guest’s requirements, from room service to local information.
Emergency Support: Quick response to emergencies, including medical aid or unforeseen issues in the room.
Concierge Services: Help with booking tours, arranging transport, or recommending restaurants and activities.
Technical Assistance: Immediate resolution of any technical issues in the room, like Wi-Fi, TV, or climate control.

Benefits for Guests:

Peace of mind knowing help is always available.
Enhanced comfort and convenience during their stay.
A memorable and stress-free hotel experience.

Terrace

A Terrace in hotels is a beautifully designed open-air space that provides a serene and refreshing environment for guests. It often serves as a versatile area for relaxation, dining, or hosting events, offering stunning views of the surrounding landscape.

Features of a Hotel Terrace:

Scenic Views:
- Overlooks city skylines, mountains, beaches, or lush gardens.
- Perfect for sunrise or sunset viewing.
Dining Area:
- Offers an open-air dining experience with a dedicated menu or bar service.
- Ideal for romantic dinners, family meals, or casual gatherings.
Recreational Space:
- Equipped with comfortable seating arrangements like loungers, swings, or hammocks.
- Often features live music, BBQ nights, or themed events.
Event Hosting:
- Suitable for weddings, private parties, or corporate events.
- Can be customized with décor, lighting, and sound systems.
Relaxation Spot:
- Provides a tranquil space for yoga, meditation, or simply unwinding.
- Features greenery, water fountains, or cozy fire pits for a calming ambiance.

Benefits for Guests:

Fresh Air: An escape from enclosed spaces, allowing guests to enjoy the open sky.
Unwinding: A perfect spot to relax with a book, a drink, or good company.
Unique Experiences: Memorable moments like dining under the stars or celebrating special occasions.
Photo Opportunities: Stunning backdrops for photography enthusiasts.